ISBO CLOUD

    Your concierge comes equipped.

    Isbo Cloud is the integrated operating environment behind your Digital Concierge. It brings together tools, knowledge, context and control mechanisms so Isbo can take on real responsibilities within your business.

    Ready to work. Under your control. Built to grow with you.

    ISBO CLOUD AT A GLANCE

    Being able to do it is one thing. Being equipped to take responsibility is another.

    Isbo doesn’t rely on intelligence alone to get work done. Its operating environment provides resources to execute, mechanisms to work by your rules and ways to expand its responsibilities as your business evolves.

    • Ready to work

      Essential operational tools and capabilities are already part of Isbo’s environment. You don’t need to build its infrastructure from scratch.

    • Under your control

      Define your concierge’s rules, boundaries and responsibilities. Maintain visibility into operations and establish when a person needs to step in.

    • Ready to grow

      Add capabilities, expand responsibilities and connect the systems you need as your business evolves.

    BUILT-IN CAPABILITIES

    You don’t have to build its capacity. It comes equipped.

    Isbo brings operational tools, business knowledge, customer context and execution mechanisms into one environment. Your concierge has a foundation of resources to begin taking on responsibilities without you having to build a solution from scratch.

    Isbo CloudIntegrated Operating Environment

    Customer Operations

    • Contact and customer records
    • CRM and commercial pipelines
    • Shared inbox and conversation history
    • Tasks and commercial follow-ups

    Workflow & Governance

    • Automation engine
    • Rules and conditions
    • Operational protocols
    • Escalation and human handoff
    • Monitoring and reporting

    Knowledge & Execution

    • Business knowledge base
    • Appointment and scheduling capabilities
    • Customer engagement workflows
    • Context-aware operational actions

    Technology Foundation

    • Supported communication connections
    • API and integration infrastructure
    • Access to supported AI models
    • Integrated operational services

    Not intelligence waiting for tools. A concierge with an environment equipped to work.

    Activation depends on onboarding and the applicable configuration. Connections depend on supported integrations and configuration. Third-party services, messaging and transaction costs may have separate conditions or charges. Optional add-ons are not included in Core.

    OPERATIONAL CONTROL

    Delegate the work. Not control of your business.

    Isbo carries out responsibilities within the rules, permissions and conditions you define. You retain oversight of operations and can establish when a situation requires human intervention.

    • Control

      Define responsibilities, operational rules, permissions, authorization boundaries and execution limits during onboarding or with administrative assistance where needed.

    • Visibility

      Review activity and outcomes through customer records, conversation history, follow-ups and supported reports. Identify situations that need your team’s attention.

    • Risk containment

      Establish operational protocols, exception criteria and escalation rules. Human intervention helps manage delegated work; it does not eliminate the possibility of errors.

    OPERATIONAL EXAMPLE

    Appointment Management

    DELEGATED RESPONSIBILITY
    Handle appointment requests, coordinate availability, and follow up on bookings.

    Delegated Actions

    • Check availability
    • Suggest available time slots
    • Coordinate confirmations
    • Send reminders and follow-ups

    Human Intervention

    • Requests outside the defined scope
    • Exceptions requiring authorization
    • Situations requiring personal attention

    Established conditions

    Use available time slots and follow the booking conditions and operational protocols defined for the business. Requests outside that scope require human intervention.

    What your team can review

    Consult conversation history, customer records and appointment follow-ups to review the work and attend to exceptions requiring personal attention.

    You define the operational boundaries. Isbo acts within the established conditions.

    More autonomy for Isbo. You remain in control.

    EXPANDING CAPACITY

    More responsibilities. Same concierge.

    Your business changes, and Isbo’s responsibilities can evolve with it. Expand its capabilities, introduce new processes and connect the tools your operation needs, without rebuilding everything from scratch.

    Explore Pricing

    Expand its capabilities

    Available through additional subscriptions.

    • Social

      Creates, schedules and publishes content across your social media channels.

    • Reputation

      Requests, monitors and responds to customer reviews.

    • Discoverability

      Keeps your business information updated on Google and online directories.

    • AI Website

      Creates and updates websites and landing pages for your business.

    • Email Marketing

      Prepares, schedules and runs email marketing campaigns.

    • Advertising Intelligence

      Monitors advertising performance and identifies opportunities for improvement.

    Take on new responsibilities

    Start with a defined scope and expand it gradually as you validate its operation and your business needs evolve. Supported workflows allow the same concierge to take on additional processes within the conditions you establish.

    Connect what your business needs

    Already using other systems? Isbo can extend its reach through supported integrations—without making external tools a prerequisite for its core capabilities.

    Compatible connections include Google and Outlook Calendar for scheduling, Meet, Teams and Zoom for meetings, and Shopify and WooCommerce for shopping assistance. Availability depends on the supported integration, configuration and applicable third-party service requirements.

    Activation depends on onboarding and the applicable configuration. Connections depend on supported integrations and configuration. Third-party services, messaging and transaction costs may have separate conditions or charges. Optional add-ons are not included in Core.

    Start with what you need today. Expand what Isbo can do tomorrow.

    ISBO · DIGITAL CONCIERGE

    Ready to work today. Designed to evolve with you.

    Isbo Cloud brings operational capabilities, control mechanisms and room for expansion into one environment. So your concierge can take on real responsibilities and extend its scope as your business needs change.

    Book a DemoExplore What Isbo Can Do